Preparation of Work Orders in consultation of local coordinators. Deployment of new atm centres in India : Deployment of atm centers for Citibank,standard Chartered Bank,deutsche bank,dhanlaxmi bank,abn amro bank,ing vysya bank. The Project include, send po request to finance dept to raise various Asset purchase order, issue po to concern vendors, designing construction of an atm centres,co-ordination with various vendors for delivery installation of equipments, negotiate rates with vendors complete site within timeline given by bank,co-ordination. Atm deployment field experience in kerla, hydrabad,Chennai,kolkatta,pune,delhi, banglore. Replacement of existing old atm machine with New atm machines cdm machines : The project include co-ordination with atm vendors for delivery installation of atm machines, coordination with transporters for delivery of new atm machine pick up old atm machine,co-ordination with cash team,custodion,engineer to remove. Co-ordination with cash management to load cash in new atm, test transaction declare atm customer live, maintain new as well as old asset database, discontinue old atm amc. Migration of atm s from bank switch to euronet switch : The project includes co-ordination with internal as well as bank network team for generating for generating ip addresses and necessary backend maintenance on switch to make the atm live on switch,co-ordination with engineer for.
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Send the sfr (for feasible / non-feasible sites) to designated Bank Project Manager. Ensure submission of layout drawing and estimate, for feasible site within sla. Pursue documentation through Site takeover Format, during taking over Clear Site for tis. Execution from Bank; escalate to appropriate authority in case site is not clear after resume release of Work Order from the bank and continue the process until site is handed over by bank for execution. Ensure that premises of site are clear for execution, follow-up with Bank for same. Responsible for timely delivery of sites materials like ac,ups, security Equipments etc. Periodic site visits / audit to ensure dress compliance of materials methods of construction with established specification/s and quality requirements of the sites. Escalate attend to all local site issues and pursue resolution of the same. Ensure completion of scr documentation. Pursue joint measurement and check validate contractor vendors bills. Closely follow-up with Bank officials for processing the bills, provision of new sites and arranging site verification of sites.
Reporting project status to client other business units within organization. Monitoring all india project schedules and milestones for client. Interface between management and client bank. Co-coordinating, directing, managing monitoring Vendors. Migration of atm s from bank friendship Switch to euronet Switch. Managing continuous support at running atm s and New atm. Pursue site feasibility survey and document the same in Site feasibility report, within 3 days from intimation. Report should be comprehensive.
Collections of logs for all cash deposit machines Transaction and send it to system management team regularly. Identify and Monitor repeated failure machines and escalate to vendor like ncr and tg etc. Remotely access cash deposit machine journal logs and investigate and solve cash dispute euronet Services India pvt. (1st may 2004-nov 2007) tis project Central co-coordinator- (atm paperwork installation and Activation ) Responsibilities. Single point of accountability for deployment of atm centres for Citibank,standard Chartered Bank,deutsche bank,dhanlaxmi bank,abn amro bank,ing vysya bank, barclays Bank. Idbi bank, centurion bank of Punjab. Accountable for delivery of service level agreement committed to customer.
Integration of nbd and Dubai bank atm to Emirates Bank Switch : The project includes co-ordination with internal as well as bank network team for generating ip addresses, addition of ip address in switch,make the atm live on switch and arrange download,co- ordination with engineer. Closing existing Emiratesnbd atm /CDMs and relocating same to new Location : The Project includes co-ordination with business team,cash team,atm engineer to remove cash from atm switch off the atm, co- ordination follow up with logistic to move atm from closed site to warehouse. Discontinue closed sites Asset amc maintain record for same. Atm /cdm new promotional Screens and Emarketing package deployment : The project includes replacement of atm / cdm machines screens by network, request from bank business team, take approval from management, access atm /cdm by network and upload screens by using sccm sever package. Memory and epp upgrade of old nbd atms on production: This project include monitoring performance of machine and co- ordination with vendor for upgrading machine memory and epp keyboards where atms having low memory of 256 mb and facing regular issues like continuous restart, machine. Upgraded 75 nbd atms with 512 ram. 3rd Party bank atm s Addition in server : This project includes addition of 3rd party bank atm s in our Emiratesnbd switch base24 like hilal Bank, national Bank of Fujerah, kingdom of saudi Arabia bank etc. Monitoring and maintenance of Cash deposit machine server : This project includes monitoring space issue and Transaction on insight server and if required get the back up of old Transactions like cash deposit, cheque deposited by customer.
Trade Officer/data supervisor/ atm, manager
Review invoices and contact copy and work with vendors like ncr, cns to reconcile any differences. Create and maintain inventory of atms, software levels, atm hardware. Maintain service call logs, produce reports, and identify repeat issues. Communicates with vendors and branch staff to facilitate repairs. Monitor atm system health using in house programs. Researches and resolves atm system issues.
Work on atm machines including: clear error codes, replace paper, remove jams, replenish test cash etc. All performed in test lab. Analyzes, tests, document and participate in the implementation of system changes, enhancements and new atms. Deployment of Emirates nbd lab and Emirates Islamic bank atmcdm centers in uae : Deployment of new atm centers for emiratesnbd across uae. This project includes site readiness confirmation from business, coordination with vendors for atm /cdm delivery at site, co-ordination with reconciliation team to open new atm a/c and cash fill coordination with network team for ip parameters, addition of new atm in base 24 servers, test. Installed and activated 350 Emirates nbd and 50 Emirates Islamic bank atmcdm. Replacement of existing old Emiratesnbd and Emirates Islamic bank atm /cdm machines with New atm /cdm machines : The project include co-ordination with atm vendors for delivery installation of atm machines, coordination with transporters and business for delivery of new atm machine pick up old.
Review Cash replenishment services outsourced for off-site atms. Identify gaps recommend best solutions. Incorporate these services as when services are provided by vendor for off-site atms. Suggest way forward with regard to obsolete atms and/or possible redeployment of atms based on service, location or possible buy-back option with vendor. Prepare cost sheet analysis for new atm installations to seek management approval.
Do a periodic check of atm payments made and received and also assist in the maintenance of the imd codes in the network with a view to mitigate frauds. Liaise with Finance for Asset value apportion of costs to respective heads. Formulating and designing all reporting requirements of call center. Ivr, siebel, vendor payments (Utility provider's report). Analyze and troubleshoot atm hardware and software related issues by personally visiting sites. Perform cost analysis for atm installs and moves. Maintain contract information and report status updates to director of Data Processing.
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Responsible for the smooth operations of summary atm channel and atm installation as well support. Responsible for preparation of site visit report, site preparation, lease agreements, site approval, vendor communication, plan, track monitor progress and provide business update pre/post implementations. Responsible for coordination installation of new atms or replacement of atm's as agreed in the strategy document. Arrange relocation/ move of obsolete atms to warehouse with due care protection. To liaise and be the key point of contact for all e-channel needs with it and vendors. Monitor update of Channel operations - both Onsite and offsite. Escalate issues to respective business heads and seek early resolution. T/Vendor/Business for a smooth transition/cut-over. Analyzing reported downtime and suggesting ways to minimize the same.
Single point of accountability for dragonwings activation of new atm /cdms for Emirates National bank of Dubai and Emirates Islamic bank. 2nd level escalation for all 750 Emirates nbd and eib atm /cdms running in production. Visiting atm cdm sites and attending service calls and escalated calls related to atm/CDM. Reporting project status to client and other business unit within organization. Managing continuous support for running Emirates nbd 600 atm s and 210 Cash deposit machines across uae. Responsible for addition of new atm /cdm machines in bank server.(base24/insight/proview). Ensure complete customer satisfaction and 24X7 services and uptime for atm cdm. Co-ordinate with verious vendors for fixing atmcdm related issues and implement new changes suggested by bank or business. Responsible for deployment of promotion screens and Emarketing package over atm/cdms by using sccm server package.
power point, Photoshop, Internet surfing, Emailing, base24 Server,finacle, etc. Career overview: dicetek llc, emirates National Bank of Dubai, uae (15th nov 2007 to till date). Atm/cdm support engineer ( Channels and application management, information Technology) Responsibilities.
Strong functional experience and ability to work in cross functional teams to implement. Atm centers Projects across India and uae. Effective team co-ordination ability and atm installation as well support offer expreience. Extremely adaptable to new technology and situations. Trained in process oriented approach to identify solutions - in requirement gathering, analyzing business process, developing alternative solutions and evaluating for cost-benefit and feasibility, testing, implementing and managing solutions. Superb analytical skills to accurately identify and resolve technical problems. Providing technical support and training to end users and team members. Customer focused attitude and target oriented approach for all projects. Ability to solve the issues with continuous follow up with vendors with in sla.
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Candidate Information, name, available: Register for Free, title. Atm support engineer, target Location, us-any, authorized. No, education, bachelors, experience, at least 5 years, job Type. Full Time, relocation, world, email, available with paid plan 20,000 Fresh Resumes Monthly, view Phone numbers. Receive resume e-mail Alerts, post Jobs Free, link your Free jobs Page. Register on Jobvertise Free, search 1 million resumes, keywords: City or Zip: Click here or scroll down to shmoop respond to this candidate. Candidate's Name, tukaram Bawkar Bur Dubai, dubai, uae. Street Address, street Address, email available, experience summary: Extensive experience in the atm/cdm industry for 8 years - in requirement gathering, lay out designing, project implementations, upgrades, testing, compliance, new atm activation, removal and replacement, production support and end user knowledge transfer for atm.